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Growth · AI Lead Response System

Respond to every lead, instantly, on every channel.

Northwind installs a system that answers website chats, forms, and missed calls fast, captures the lead, and drives a clear next step, without depending on someone being free to reply in the moment.

Lead response
Website chatReplied in seconds
Web formCaptured + tagged
Missed callText-back sent
Instant first response
while the opportunity is still active
The problem

You're losing leads every day.

Every missed call is a lost opportunity, and every after-hours inquiry goes to whoever answers first.

01

Calls go unanswered when you're busy.

You're with a customer, on another call, or out on a job. The caller hangs up and dials the next business on their list.

Missed calls
You're busyOn another call
📞 Incoming call 1Ringing
📞 Incoming call 2Ringing
📞 Incoming call 3Ringing
📞 Incoming call 4Ringing
3+
leads lost to competitors
02

You lose business after hours and on weekends.

Competitors that respond around the clock capture leads while you're closed. By Monday, those leads are already booked elsewhere.

After hours
🕗 8:30 PM · Your businessCLOSED
🕗 8:30 PM · With NorthwindOPEN 24/7
↗ Capturing your leads while you're closed
How Northwind solves it

A fast, consistent first response on every channel.

Everything in Starter, plus instant lead capture and response across chat, forms, and missed calls, with a pipeline and follow-up that keep opportunities moving.

Website AI chatbot + FAQ

Answers approved questions, captures name, contact, and need, then routes to your calendar or team.

Missed-call text-back

A missed call triggers an instant text so the conversation continues instead of going cold.

Pipeline & calendar

Every lead lands in one pipeline with a calendar, confirmations, and reminders.

Lead follow-up workflow

Automatic follow-up keeps leads warm until they book or reply, with your team notified.

Lead response
Website chatReplied in seconds
Web formCaptured + tagged
Missed callText-back sent
Instant first response
while the opportunity is still active

Want to see if this fits your business? Let's talk it through.

Book a Strategy Call
Implementation

Live in up to 10 business days.

After access, content, and approvals, a typical Growth setup goes live within ten business days. Phone-carrier approvals for texting are outside our control.

Kickoff
01

Discovery & content

Capture your FAQs, services, booking rules, and lead sources, and set up your local phone number and texting approval.

Build
02

Build the system

Chatbot, missed-call text-back, pipeline, calendar, and follow-up workflow, in a controlled mode.

Test
03

Test every path

Chat, forms, and missed calls create clean records; STOP/do-not-contact is respected; no duplicate messages.

Go-live
04

Launch & monitor

You approve in writing, we go live, then sample conversations and report monthly.

What's included

What's included in Growth.

Everything in Starter
Review requests by SMS
Website AI chatbot with approved FAQ handling
Lead capture (name, phone, email, need)
Missed-call text-back
One pipeline and one calendar
One lead follow-up workflow
Appointment confirmations and reminders
New-lead notifications to your team
Assisted review-response drafts (human-approved)

Included each month

500
review requests / mo
2,500
text messages / mo
1,000
chatbot replies / mo
Up to 2
lead sources

These amounts reset every month. We'll find the right fit for you on a quick strategy call.

FAQ

Common questions.

No. It handles the fast first response, capture, and follow-up on approved workflows, then routes opportunities to your team with context. People stay in control.

Stop letting leads go cold.

Tell us where leads come in and where they slip away today, and we'll map a response system that catches them while they're still active.