Turn completed work into a steady stream of honest reviews.
Northwind builds and manages an automated process that asks every customer for an honest review after a completed service, with reminders, Google Business Profile monitoring, and monthly reporting. No more depending on your team to remember.
“Quick, professional, and easy to work with from start to finish.”
Honest review requests after completed work, monitored and reported.
Reviews shouldn't depend on remembering.
Most great work never gets reviewed, not because customers won't, but because no one asks at the right moment.
Your team forgets to ask.
After a job wraps, everyone moves on to the next one. The window to ask for a review closes, and the request never goes out.
Requests are inconsistent and unmeasured.
When asks do happen, they're hit or miss, no reminders, no tracking, and no view of what's actually working month to month.
Scattered tabs, manual updates, no single source of truth.
An automated process that asks every time.
We connect your Google Business Profile and trigger a review request automatically after each completed service, then handle reminders, monitoring, and reporting.
Automatic request after completed work
One approved trigger sends an honest-feedback email request the moment a service is done.
Up to two reminders
Polite follow-ups stop automatically once the customer clicks through.
Monitoring & alerts
We monitor new reviews and alert you to the ones that need attention.
Compliant by design
Honest feedback only, no gating, no incentives, no filtering by satisfaction.
“Quick, professional, and easy to work with from start to finish.”
Honest review requests after completed work, monitored and reported.
Want to see if this fits your business? Let's talk it through.
Book a Strategy CallLive in up to 7 business days.
After we receive your access and data, a typical Starter setup goes live within seven business days.
30-minute kickoff
Confirm the goal, choose the completed-job signal, and approve message text and timing.
Connect & configure
Connect Google Business Profile, set the review link, QR code, and email domain.
Controlled test
Verify the trigger fires once, the link opens the right profile, and opt-outs work.
Launch & monitor
Approve in writing, go live, then monitor reviews and report monthly.
What's included in Starter.
Included each month
These amounts reset every month. We'll find the right fit for you on a quick strategy call.
Common questions.
Related systems:
Make asking for reviews automatic.
Tell us how your jobs wrap up today, and we'll map a review process that runs on its own, without leaning on your team to remember.