AI voice that answers, qualifies, and books, then hands off to your team.
For high-value leads that need immediate attention, Northwind builds an AI voice operation that answers and follows up with leads, qualifies them on approved scripts, attempts to book, and hands off to your team with full context.
High-value calls can't wait.
When a serious lead calls, a slow or missed response is the difference between a booked job and a competitor's win.
The biggest opportunities call when you can't pick up.
A high-intent caller reaches voicemail or a busy line, hangs up, and calls the next option. The most valuable leads are the ones you can least afford to miss.
Your team burns hours on unqualified callers.
Not every caller is a fit. Staff lose time screening price shoppers and wrong-service inquiries instead of serving real customers.
After hours, the lead is gone by morning.
Without coverage outside business hours, urgent inquiries wait, and many are booked elsewhere before you open.
An AI voice operation that qualifies and books.
Everything in Growth, plus incoming and outgoing AI voice running on scripts and a set of approved answers, with clear rules for when to hand off to a person.
Incoming & outgoing AI voice
Answers incoming calls and follows up with leads on an approved outgoing flow.
Qualification on approved scripts
Asks your qualifying questions, answers only from your approved answers, and never invents details.
Booking attempts
Tries to schedule during the call against your real availability, no double-booking.
Human handoff rules
You define which intents go to a person, when, and what happens if no one's available.
Call review & dashboard
Weekly call sampling, a dashboard of activity and next steps, and a monthly optimization meeting.
Want to see if this fits your business? Let's talk it through.
Book a Strategy CallLive in up to 15 business days.
After access, content, consent, and approvals, a typical Pro setup goes live within fifteen business days. Phone-carrier and identity approvals are outside our control.
Audit & consent
Review 90 days of call volume, confirm consent and disclosure rules, and finalize routing.
Build the agent
Knowledge base, voice, script, qualification questions, incoming/outgoing flows, and handoff rules.
Test edge cases
Normal, failure, and edge-case paths; do-not-contact/opt-out blocks calls; disclosures play correctly.
Go-live & optimize
Written acceptance, launch, weekly call review, and a monthly optimization meeting.
What's included in Pro.
Included each month
These amounts reset every month. We'll find the right fit for you on a quick strategy call.
Common questions.
Related systems:
Give your best leads an immediate, qualified response.
Tell us about your call volume, your highest-value leads, and how your team closes today, and we'll map whether AI voice is the right fit.