Three managed systems. One matched to how you work.
Starter, Growth, and Pro organize Northwind's automation capabilities. We don't lead with price, we map the right system to your workflow on a strategy call.
Review Automation System
The problem
Great work goes unreviewed because no one remembers to ask.
With the system
A reliable, automated process requests honest reviews after each completed service.
- Automated review requests by email
- Up to two reminders
- Google Business Profile connection
- Monitoring and alerts
- Review request QR code
- Monthly reporting
AI Lead Response System
The problem
Leads slip away while no one's available to answer.
With the system
Every incoming channel gets a fast response, capture, and follow-up.
- Everything in Starter
- SMS review requests
- Website AI chatbot + FAQ handling
- Lead capture
- Missed-call text-back
- Pipeline and calendar
- Lead follow-up workflow
- Appointment confirmations and notifications
AI Voice Conversion System
The problem
High-value leads need immediate qualification and booking.
With the system
AI voice qualifies leads on approved scripts and attempts booking, then hands off with context.
- Everything in Growth
- Incoming and outgoing AI voice
- Approved call scripts and approved answers
- Lead qualification
- Appointment attempts
- Human handoff rules
- Call review and dashboard reporting
- Monthly optimization
Northwind manages each system as a service on its own technology platform. We don't claim guaranteed reviews, leads, appointments, or results, we build reliable systems around how your business actually works.
Questions about the packages.
Turn missed opportunities into a system that works.
Tell us where work is getting stuck, where leads are being lost, or what your team is doing manually today, and we'll map the right system for your business on a strategy call.